Support

Frequently Asked Questions

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Our support team is available on non-holidays, Monday to Friday, 9am to 5pm (US Eastern Time). We aim to respond to all support requests within 2 business days.

Support

Frequently Asked Questions

How does VideoSync work?

Is VideoSync secure?

Can I cancel my subscription whenever?

Does VideoSync support other video platforms?

How do I connect my Zoom account to VideoSync?

What happens if my upload fails?

Is there a limit to the number of videos I can upload?

How do I get support if I encounter an issue?

Do I have to upload to all platforms?

Still need help?